How to Find Water Leak

Finding water leaks can save you water, which means saving money on water and sewer bills. Follow these easy steps to determine if you have a leak in a home or irrigation system


Faucets

Check the shower head for leaks.There is no such thing as a little drip. A leaky faucet with a drip of just 1/16 of an inch in diameter (about this big –o–) can waste 10 gallons of water every day. You can turn off that drip by replacing worn washers or valve seats with the help of your parents. It should be a fairly straightforward home repair if this is a source of leaking.

Meter Line

If the toilets are fine, check the line running from the meter to the house. While this may sound difficult, you can save money if you can locate the leak for the plumber.
  1. If you know you have a shut-off valve by the house, shut it off temporarily and check the meter by removing the lid and watching the dial on top of the meter.
  2. If you can't see the meter head, try digging around because they sometimes have dirt or grass covering the top of them. Once you locate it and the valve is turned off by the house, watch the meter to see if is turning. If it is still turning, then the leak is between the meter and the house.
  3. At this point, walk the area between the meter and the shut-off valve. Look for signs of a leak such as: soft muddy areas, grass that is greener than the rest or growing much faster than other areas. If you see such an obvious sign, call the plumber or assess if you can make a repair yourself.

Toilet

  1. Check the toilet for leaks by removing the top off the tank and listening very closely. If you hear any hissing at all, try to locate where it is coming from. If you locate the area where the leak is coming from, assess it and determine if you can fix it. If you can't, then call a plumber.
  2. If nothing is noticeable, add some food coloring and put a couple of drops in the tank (not the bowl). Wait several minutes and if you have coloring in the bowl, you have a leak in the flapper at the bottom of the tank that is allowing water to seep through. At this point you can assess if you want to do the repair yourself, or call a plumber.
  3. If you have more toilets, go ahead and repeat the process with each toilet to make sure you don't have more than one problem.

Congratulate yourself! You’ve just completed a leak-detection investigation. If you have questions or need help, our Water Specialist can visit your home and perform a free water audit.

Call Customer care through 0800110111 for more information or to set up an appointment.