With the vision to being a world class customer focused water supply and sanitation utility, the Authority’s mission is to provide adequate and quality water supply and sanitation services to the residents of Tanga City, Muheza and Pangani Townships through motivated and customer focused staff in an environmentally friendly manner

Our Core Values

  • Integrity
  • Accountability
  • Customer Care
  • Environmental Appreciation
  • Innovation
  • Quality
  • Cooperation
  • Clarity